Consulting Services


Enhance the success of your projects and initiatives!

Our Domain Consulting Program (DCP) a "Multi-Faceted" Consulting Service,  provides professionals with a combination of Industry, Subject Areas and Technology expertise.

Our Engagement Models are designed to be "Adaptive to Customer needs" and are based on our organizations core value "Customer Focus".





Subject Areas we address    

  • Quantitative Analysis
  • Enterprise Risk Management
  • Operational Risk Management
  • Financial / Investment Risk Management
  • Governance Risk and Compliance
  • Custom Research and Focus Groups
  • Investment management
  • Portfolio management
  • Project Oversight and Management
  • Program Management
  • Business analysis
  • Audits and Assessments
  • Customer Support
  • Marketing
  • CRM and Sales Operations
  • Finance and Operations
 
Technologies we enable

  • Project Management
  • Architecture
  • Business Transformation
  • Business Process Re-engineering
  • Web / Cloud based Applications
  • IT security
  • IT Service Management
  • Data Warehousing and Business Intelligence
  • Application Development
  • Enterprise Content Management
  • Quality Assurance
  • Release and Configuration Management
  • Technical Writing
  • Database Administration
  • Hardware and Systems Software Support
  • Desktop Support

Engagement Models

Model 

 Useful for

 Benefits

     
 Time & Materials  Ad-Hoc Needs  Customer dictates the pace of work
 Fixed Scope and Price Specific and Defined Needs  On-time and On-budget project execution 
 Managed Care  Repetitive Needs Quality of Service 
 Build Operate and Transfer  Infrastructure Development Projects Reduced Risk and Process Efficiency 

I.         Time and Material Engagements

 These engagements are typically tailored to address customer needs that are ad-hoc and some times urgent in nature.  Customers have the benefit of designing the engagements to suit their needs. Engagements can be from a few days to multi-year projects.  DEC ensures delivery of customer value by understanding the need, writing a detailed job specification and deploying consultants who best meet the job specifications.

Typical Steps 
  1. Understand the business need, goals, objectives and the required competency
  2. Develop a job specs - role / skills / qualifications / experience, performance assessment
  3. Validate the job specifications with customer personnel.
  4. Deploy the consultant who best suits the need.  
  5. Share the bigger picture with the Consultant
Customer Benefits    
  1. Customer dictates the pace of work.
  2. Every engagement has knowledge transfer built in as part of the process.
  3. Every engagement is analytics enabled.
  4. DEC helps identify process improvements to enhance future efficiency.
  5. DEC helps identify "re-usable" elements from the engagement.
II.    Fixed Scope and Price Projects / Programs

We generally see Fixed scope and price projects emerge from Time and Materials engagements.  Our consultants typically have enough contextual knowledge of our customer to be able to predict with a high degree of certainty the time and budgets for a given project or program.  

Typical Steps 
  1. Understand the business need, goals, objectives and the required competency.
  2. Identify all stakeholders or a representative team.  
  3. Develop a solution prototype / simulation.  
  4. Execute a discovery session using said prototype.  
  5. Develop a Business Requirements Documents (BRD).  
  6. Customer validation of BRD. 
Contact us to understand how we set up a portal, manage the project and help customers go live.

Customer Benefits
  1. On time On Budget Project execution.
  2. Greatly reduced customer risk.  High degree of Predictability.
  3. DEC helps identify process improvements to enhance future efficiency.
  4. DEC helps identify "re-usable" elements from the engagement.
  III    Managed Care Services                             
 
Managed Care Services are typically the result of several years of engagement that helps us understand customer needs to the level that DEC can influence outcomes.   DEC's commitment to the customer is expressed in terms of "Service Level Agreements" that are measured at periodic intervals with an objective of continuous improvements.

Typical Initial Steps
  1. Understand current Process
  2. Understand stake holder expectations of improvements
  3. Quantify and state benefits and advantages
Contact us to understand how we define multiple workflows and set up a service.

Customer Benefits
  1. Enhanced Quality of Service
  2. Process Efficiency improvements over time
  3. Leads to a repeatable process
  4. Reusable components
IV    Build Operate and Transfer (BOT)

Build Operate and Transfer engagements are typically the result of Managed Care Services that have run very efficiently for a period in excess of 18 months.  The customer need is to build upon the success achieved and the customer is in a unique position to monetize the benefits of the engagement.

 Typical Steps
  1. The typical steps of a BOT engagement are similar to those of a managed care engagement.  The primary difference is commercial and contractual in nature.
  2. Scenario One is a BOT engagement that is conceptualized as such from inception.
  3. Scenario Two is a Managed Care engagement converted to a BOT engagement.
Customer Benefits  
  1. Reduced Operational Risk
  2. Reduced Financial Risk
  3. Opportunity to monetize the investments made in process
Website Builder